Maybe I judged Canadian Tire a bit harshly .......
I received this email from them about the "Victor Metal Valve Extensions".
This is the copy ......
"Thank you for contacting our office regarding 3/4" Valve Stem Extensions, product #09-4052.
We apologize that this product did not meet your expectations and thank you for taking the time to bring this to our attention. It is through the input of customers like yourself that we are best able to monitor such concerns and identify areas of possible improvement.
Because your concerns and opinion mean a great deal to us, we have taken the liberty of forwarding your correspondence to our buying office for their review.
Please be assured Canadian Tire Corporation and our Associate stores strive to provide both quality products and excellent service to our customers.
Our success is based on the voice of our customers. We thank you for providing us with the opportunity to respond.
Regards,
Bill Drennan
Customer Relations Representative
Canadian Tire Corporation Limited"
We'll see what happens next.
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